Privacy Policy
Last updated: Last updated: January 2026
This Privacy Policy explains how Lollis Consultoria em Benefícios handles personal data collected through this website and our service channels, in line with Brazil's General Data Protection Law (Law No. 13,709/2018).
1. Data we collect
We collect the data you voluntarily provide when contacting us: name, email, phone number, country of residence, family composition and information required for the international protection analysis, which may include date of birth and health data.
We also collect technical browsing data such as IP address, device type, browser language and pages visited.
2. Purposes of processing
We use the data to respond to enquiries, prepare comparative analyses, provide guidance and support with claims and reimbursements, comply with legal obligations and improve the website.
3. Sharing with third parties
Where the client authorises it, we may need to share data with international insurers and administrators, which may involve international data transfer. Sharing occurs only to the extent necessary for the purpose and with partners bound by confidentiality obligations.
4. Sensitive health data
Health information is treated as sensitive personal data, with access restricted to the team involved in the analysis and client support, and used exclusively for those purposes.
5. Cookies
We use local storage and strictly necessary cookies to remember your language preference and measure page performance. You may block or delete cookies in your browser settings, which may affect the browsing experience.
6. Retention and security
We retain data for as long as necessary for the purposes described and for the legal periods applicable to consultancy activity. We apply reasonable technical and organisational measures to protect data against unauthorised access, loss or improper disclosure.
7. Your rights
You may request confirmation of processing, access, correction, anonymisation, portability, information about sharing and withdrawal of consent. Simply contact us through the channels listed on this site.
8. Contact
Questions about this policy can be sent to our team via WhatsApp or the channels listed in the footer of this site.
